Introduction
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined below. These definitions apply whether they appear in singular or plural.
Definitions
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GC Design Build, 3415 Commonwealth Ave, Charlotte, NC 28205.
Cookies are small files placed on Your device that store browsing details.
Country refers to: North Carolina, United States
Device means any device that can access the Service, such as a computer, phone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website, including online forms, contact submissions, and payment portals.
Service Provider means any person or company that processes data on behalf of GC Design Build, including communication and payment service providers.
Website refers to GC Design Build, accessible from https://gcdesignbuild.com/.
You means the individual or business accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, we may collect:
- Email address
- First and last name
- Phone number
- Address, City, State, ZIP/Postal code
- Payment information (processed via Stripe)
- Usage Data
How We Use Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including home renovation and home buildup services.
- To manage Your Account and registration.
- To perform and manage contracts for products or services You purchase.
- To contact You via email, phone, or SMS regarding updates or services.
- To send promotional emails or messages via GoHighLevel, our marketing automation and communication platform.
- To process payments securely through Stripe.
- To comply with legal obligations and protect Our rights.
- To analyze, improve, and personalize Your experience.
We do not sell Personal Data to third parties.
Payment Processing
We use Stripe to process payments for services such as home renovations, custom builds, and related design services. Stripe may collect and process Your payment information directly.
Stripe’s Privacy Policy is available at: https://stripe.com/privacy.
Email Communications via GoHighLevel
We use GoHighLevel, a CRM and email automation service, to send communications including appointment confirmations, service reminders, project updates, and marketing emails to clients who opt in.
You may unsubscribe from these emails at any time via the link in each message or by contacting us directly.
GDPR Compliance (For European Users)
If You are a resident of the European Economic Area (EEA), You have certain data protection rights under the General Data Protection Regulation (GDPR), including the right to:
- Access, update, or delete Your information.
- Withdraw consent at any time.
- Object to processing or request data portability.
- Lodge a complaint with a supervisory authority.
We process Your personal data under lawful bases such as:
- Your consent,
- The performance of a contract,
- Legal obligations, or
- Our legitimate business interests.
To exercise any of these rights, please contact us at letsbuild@gcdesignbuild.com.
CCPA and CPRA Compliance (For California Residents)
If You are a resident of California, You have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information is collected, used, shared, or sold.
- Request deletion of Your personal information.
- Opt out of the sale or sharing of personal information (we do not sell personal data).
- Correct inaccurate personal data.
- Limit the use of sensitive personal information.
To exercise any of these rights, please contact us at letsbuild@gcdesignbuild.com or call (704) 412-8733.
We will not discriminate against You for exercising Your privacy rights.
Data Retention and Security
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy.
We use secure systems and encryption to protect data during transmission and storage.
However, no method of online transmission is 100% secure; therefore, we cannot guarantee absolute security.
Data Transfers
Your information may be processed in the United States or other jurisdictions where our partners (like GoHighLevel and Stripe) operate.
We take steps to ensure that Your information is handled securely and in accordance with this Privacy Policy.
Children’s Privacy
We do not knowingly collect Personal Data from children under 13. If we learn that we have collected such information, we will delete it immediately.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with an updated “Last Updated” date.
If significant changes occur, we will notify You via email or a prominent website notice.
Contact Us
If You have any questions or requests related to this Privacy Policy, You may contact us:
- By email: letsbuild@gcdesignbuild.com
- By visiting: https://gcdesignbuild.com/contact/
- By phone: (704) 412-8733